Code your own custom function in Ruby and use it in your CSML chatbot

We, at Clevy, have been building tools to create chatbots for years. Every single person in the company is in charge of either developing these tools, and selling them. Among other technologies, Clevy is the company behind CSML, the programming language to which this blog is dedicated. CSML was designed

One of the great strengths of chatbots is their ability to adapt to each and every user. Chatbots can remember user details, fetch information from third-party API, or ask questions to the user. Being able to speak and understand the user's language is surely on the top of the list

Call centers are notoriously so expensive and hard to setup that they seem inaccessible to smaller businesses, and sometimes also for larger firms. In this article, I'm going to show you how to create a call center from scratch in a few minutes, using just a phone number from Twilio