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Case studies, news, thoughts and ideas

How To Add a Chatbot To Your WordPress Website
Getting Started

How To Add a Chatbot To Your WordPress Website

Find out how to integrate your chatbot to your Wordpress website in three simple steps!

  • Bastien Botella
    Bastien Botella
Bastien Botella 22 Feb 2021 • 2 min read
Generate More Leads For Your Livestorm Webinars With a Chatbot
Apps

Generate More Leads For Your Livestorm Webinars With a Chatbot

Chatbots and Webinars are two natural ways to generate more leads for your business. Find out how to use both solutions together with this Livestorm x CSML Chatbot!

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 14 Feb 2021 • 4 min read
How To Send Emails From Your Chatbot
Apps

How To Send Emails From Your Chatbot

Make your chatbot more useful by adding an emailing integration to communicate with humans!

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 7 Feb 2021 • 4 min read
Write a Custom Ruby Function for CSML

Write a Custom Ruby Function for CSML

Code your own custom function in Ruby and use it in your CSML chatbot

  • Bastien Botella
    Bastien Botella
Bastien Botella 3 Feb 2021 • 2 min read
Write Custom Javascript Functions For CSML
Getting Started

Write Custom Javascript Functions For CSML

Discover how to use CSML External Functions to augment your code with custom javascript code!

  • Bastien Botella
    Bastien Botella
Bastien Botella 1 Feb 2021 • 3 min read
How to Install a Self-Hosted CSML Engine on Ubuntu 18.04
Getting Started

How to Install a Self-Hosted CSML Engine on Ubuntu 18.04

Learn how to install a self-hosted CSML Engine instance on your own linux server.

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 23 Jan 2021 • 4 min read
What Is a Botathon and How We Use It for Team Building

What Is a Botathon and How We Use It for Team Building

We, at Clevy, have been building tools to create chatbots for years. Every single person in the company is in charge of either developing these tools, and selling them. Among

  • Bastien Botella
    Bastien Botella
Bastien Botella 18 Jan 2021 • 3 min read
Clevy Launches AWS Contact Center Intelligence Solution
News

Clevy Launches AWS Contact Center Intelligence Solution

Clevy, vendor of automation solutions for contact centers and multi-channel chatbot and callbot software, announces its participation as a launch partner for the global expansion of Amazon Web Services (AWS) Contact Center Intelligence (CCI) solutions.

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 13 Jan 2021 • 2 min read
From Building Chatbots To Becoming a Developer
Education

From Building Chatbots To Becoming a Developer

When we first designed CSML, we wanted it to be a very high-level programming language with a very simple goal: making it easy to develop rich chatbots. Little did we

  • Bastien Botella
    Bastien Botella
Bastien Botella 14 Dec 2020 • 2 min read
8 Alternatives to Facebook Messenger for Your Chatbot
Thoughts & ideas

8 Alternatives to Facebook Messenger for Your Chatbot

This article was written on the 6th of December, a few days before Facebook Messenger's Big Depreciation of European Chatbots. For more information about Facebook's decision, read this article. Choosing

  • Bastien Botella
    Bastien Botella
Bastien Botella 7 Dec 2020 • 4 min read
Help, I Need to Move my Chatbot Away From Facebook Messenger Because of the New EU Privacy Rules!
News

Help, I Need to Move my Chatbot Away From Facebook Messenger Because of the New EU Privacy Rules!

Chatfuel users, Manychat users, chatbot developers, agencies: open-source can save you!

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 2 Dec 2020 • 3 min read
Important: new EU privacy rules impact for Messenger chatbot developers
News

Important: new EU privacy rules impact for Messenger chatbot developers

Learn more about Facebook Messenger's surprise, massive API update on Dec. 16th and how to prepare in advance

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 2 Dec 2020 • 3 min read
CSML Is 1 Year Old 🎉
News

CSML Is 1 Year Old 🎉

Today we're going to look back on the past twelve months and see what CSML and its community of developers achieved in a year.

  • Bastien Botella
    Bastien Botella
Bastien Botella 1 Dec 2020 • 7 min read
Get your Chatbot to Speak more than 50 Languages with Amazon Translate

Get your Chatbot to Speak more than 50 Languages with Amazon Translate

One of the great strengths of chatbots is their ability to adapt to each and every user. Chatbots can remember user details, fetch information from third-party API, or ask questions

  • Bastien Botella
    Bastien Botella
Bastien Botella 30 Nov 2020 • 3 min read
Create an Open-Source, Automated Call Center with CSML and Twilio in 5 minutes

Create an Open-Source, Automated Call Center with CSML and Twilio in 5 minutes

Call centers are notoriously so expensive and hard to setup that they seem inaccessible to smaller businesses, and sometimes also for larger firms. In this article, I'm going to show

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 21 Nov 2020 • 7 min read
Announcement: CSML Studio partners with Amazon Lex for the Launch of 4 new languages
News

Announcement: CSML Studio partners with Amazon Lex for the Launch of 4 new languages

Creating rich chatbots in French, Italian and Spanish has never been easier with Lex and CSML!

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 13 Nov 2020 • 5 min read
A million messages to fight covid-19 with Cogvio Covidbot
Case Study

A million messages to fight covid-19 with Cogvio Covidbot

Early 2020, Covid-19 started spreading across the world, this situation was unexpected and most countries were unable to handle the flow of questions and inform their population. Many countries realised

  • Bastien Botella
    Bastien Botella
Bastien Botella 10 Nov 2020 • 3 min read
Add Natural Language Understanding capabilities to CSML Studio chatbots with Amazon Lex
Case Study

Add Natural Language Understanding capabilities to CSML Studio chatbots with Amazon Lex

Discover how to add Amazon Lex to your CSML Chatbot in CSML Studio

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 4 Nov 2020 • 7 min read
Use the actual Eliza algorithm in your chatbot
Case Study

Use the actual Eliza algorithm in your chatbot

The first significant chatbot ever created was Eliza. It is a program, part of the early work in NLP (Natural Language Processing).

  • Bastien Botella
    Bastien Botella
Bastien Botella 26 Oct 2020 • 4 min read
Using NLP in a CSML Chatbot with Dialogflow
Case Study

Using NLP in a CSML Chatbot with Dialogflow

Read this tutorial to create NLP-powered chatbots with our integration with Google Dialogflow

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 17 Oct 2020 • 6 min read
Create a Webinar Signup Chatbot With Google Sheets
Apps

Create a Webinar Signup Chatbot With Google Sheets

Learn how to connect a simple growth hacking Chatbot to Google Sheets in a few minutes!

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 22 Aug 2020 • 6 min read
Create a customer support chatbot with Zendesk
Apps

Create a customer support chatbot with Zendesk

Customer support is key to keep your existing customers, it is key to maintain a good reputation, it is key to acquire new customers.

  • Bastien Botella
    Bastien Botella
Bastien Botella 10 Aug 2020 • 3 min read
Optimize your chatbot with Google Analytics
Apps

Optimize your chatbot with Google Analytics

The golden rule when creating any kind of online service is to monitor its activity through analytics. Any business needs analytics, they…

  • Bastien Botella
    Bastien Botella
Bastien Botella 3 Aug 2020 • 5 min read
Releasing CSML v1
News

Releasing CSML v1

Creating a new programming language for the world to use is a long adventure. Today, we are very proud to release CSML v1, the first major…

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 27 Jul 2020 • 6 min read
5 simple tricks to improve your chatbot UX
Thoughts & ideas

5 simple tricks to improve your chatbot UX

Create the perfect chatbot with these simple tricks!

  • François Falala-Sechet
    François Falala-Sechet
François Falala-Sechet 21 Jul 2020 • 9 min read
CSML
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